How AI and ML are Changing the Technology Landscape?
Explore how AI and ML are shaping industries from healthcare to education. Discover their transformative potential and the future they hold for businesses.
Unique Ways Companies Are Using Automation
Discovering new operational strategies is essential for business leaders. Learn more about the importance of leveraging automation for success.
How to Deliver Modern Customer Experience with Chatbots?
Today, customers interact with brands in more ways than ever, across unique channels, devices, and time zones. While technology and automation have obviously taken businesses to the next level and made the modern customer experience much noisier. Multiple customer interactions happen 24×7, and many fly below the radar. Bain & Company survey found out that 80% of businesses had delivered “superior customer experience.” In this age of hyper connectivity, brands can engage their customers in more innovative ways to go beyond their expectations and deliver great customer experience. Here are 6 different ways to deliver a modern customer experience. 1. Use Automation “Chatbots are making their way into the landscape…
10 Ways How Live Chat Is Your Best Lead Generation Channel
Utilize live chat software for lead generation by providing real-time support, boosting website conversions, qualifying leads with chatbots, enabling co-browsing and video chat, reducing cart abandonment, implementing intelligent routing, reducing bounce rate, upselling with relevant deals, and integrating with CRM tools.
Anticipating Customer Needs on Your Website
Are you one of the 53 percent of U.S. adults who tend to abandon their online order if you can’t find a quick answer to your question? The truth is most people want to be able to easily find what they are looking for without having to pick up the phone to ask their question. How do you give people what they want when they visit your website? You anticipate their needs! If you can predict what questions they may have, you’re not only being helpful, you’re potentially turning visitors into customers, avoiding complaints, and improving conversion rates. You’re thinking like your customers and optimizing your website. How do you…
An Introduction to Twitter Chats
Twitter Chats are a great way to make connections and gain influence in your field or among people with shared interests. Participants in these chats act as community members by answering each other's questions and helping solve problems. Getting started can be intimidating, but it is actually quite simple.
How To Connect Your Global Workforce
Companies today are facing the challenge of managing and maintaining a diversified workforce on a global scale. Technology has provided the ability for companies to reach every country and to employ talented individuals from all over the globe. This can make it difficult for management to maintain a happy and functioning workforce.
How to Organize a Successful Twitter Chat
Twitter is a powerful, underused tool for promoting your brand and establishing yourself and your business as an expert in your field. One way to really harness and use the power of networking through Twitter is through a Twitter chat.
